Dear Customers,

Welcome to rakhaibroad.com!

These Terms and Conditions govern your use of Vimal trousers fuel  (RAKHIABROAD) and the services provided by it. RAKHIABROAD provides its services subject to the following terms, conditions, and provisions. By accessing, viewing, or using this website, www.rakhiabroad.com, and the websites as mentioned in the Terms Of Use, Annexure A, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.

WHO WE ARE?
Everyone deserves to get pampered and cared while gifting is the classic and timeless way, one can offer to express emotions. We at RakhiAbroad, acknowledge this and endeavor to pamper your loved ones residing in abroad. We have extensive experience in delivering exquisite gifts on your behalf.

We take immense pride on having an assorted range of choices for any occasion be it a birthday, anniversary or just to say thank you or show you care.

We know how difficult it is to buy a gift for someone dear to us, but RakhiAbroad gives you the chance to discover a whole new world of fascinating gifts for your loved ones living abroad.

RakhiAbroad is the fastest growing online portal, giving you exceptional gifting experiences which convey your love for the recipient.

  • Hassle free shopping experience.
  • Get a wide range of gifts.
  • Fast delivery.
  • Send gifts worldwide, with minimum delivery charges.

VISION
To be one of the leading e-gifting website and offer finest and superior gifts across the globe.

MISSION
To achieve excellence in our services and keep improving creativity of our products.

Privacy Policy
This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers etc. available on the Website of RAKHIABROAD and shall be read in conjunction.

RAKHIABROAD is the sole owner of the information collected on all RAKHIABROAD Websites. This privacy statement applies only to information collected by the Website. We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing our Customer Support at admin@RakhiAbroad.com

Communications from the Site
Special Offers and Updates

We may occasionally send you information on products, services, special deals, and promotions.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.

Legal Disclaimer
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Cookies
To personalise your shopping experience, we use cookies on this site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.

Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. RAKHIABROAD is not responsible for the privacy practices or the content of those linked websites.

Advertisements on RAKHIABROAD

In the event RAKHIABROAD goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will be among the assets transferred.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here.

Shipping Policy

Delivery of Courier Products

Notwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order is made to deliver through any courier agency or any third party, RAKHIABROAD does not make any representation or warranty in relation to the delivery of such order.

The products will be delivered through reputed courier company and the delivery made by them are subject to the Terms and Conditions of such courier companies.

For products that are shipped using the services of our courier partners, the date of delivery is an estimate.

Your order may be delivered prior or after the chosen date of delivery. You acknowledge that requested delivery date is non-binding.
Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped in free Standard shipping Min-25-30 working Days -Max 180 Working Days As Per Standard Shipping . From the date of shipping

Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.

No deliveries are made by third party courier agencies on a saturday Sunday and Public Holidays. Courier partners sometimes have some delays due to holidays and strikes.

In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made. The courier company will attempt to deliver the package twice before the parcel returns back to the point of origin.

*shipping tracking detail “Limited “or Partial for All Countries In “standard shipping” Free standard Shipping ,Tracking provide up to India only,or Country arrival detail shows on Courier tracking partner website , the tracking status Should Be checked On desired country website given below

Standard Free shipping Tracking url-Partial or Non Trackeable only arrival detail shows https://ecommerceportal.dhl.com/track/?locale=en

Econmy shipping Tracking url -Fully trackeable without proof of Delivery https://www.dhl.co.in/en/express/tracking.html

Express Shipping Tracking url-Fully trackeable with proof of Delivery https://www.dhl.co.in/en/express/tracking.html

Note -No tracking Provided in India if customer Chose Free Shipping option

shipping policy
In the event the delivery is not executed during the attempts, you shall still be charged for the order.

We will consider the order executed in the below cases:

  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.

In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.

Any Custom Clearance At Point Of Delivery ,the Buyer And Receiver Must Be Paid The Duty AS Per Country Norms

Shipping Policy
Flowers may be delivered in fully bloomed, semi-bloomed or bud stage. You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.

Delivery may take longer Delay up to 180 Working days due to:-

  1. Bad weather/earthquick/flood/War Zone/Pandemic sitututation/Custom Of Any Country/WTO COUNTRY/Covid -19 Out Break
  2. Political disruptions
  3. Other unforeseen circumstances
  4. Pandemic ”an outbreak of a pandemic disease” In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.

Any Custom Clearance At Point Of Delivery the Buyer And Receiver Must Be Paid The Duty AS Per Country Norms

RAKHIABROAD reserves the right to amend/modify these Terms and Conditions at any time.

Your participation as a customer in this service will constitute acceptance of this agreement.